Got Questions?
We've Got Answers

How do I get started with Sora Shorts?

Getting started is easy! Simply sign up for a free account on our website. You'll get access to our basic features immediately. For more advanced capabilities, you can upgrade to our Pro plan anytime. No credit card required for the free tier.

What do I need to create videos?

All you need is a computer or mobile device with internet access! Sora Shorts runs entirely in the cloud, so you don't need any special software, expensive cameras, or editing equipment. Just describe what you want to create, and our AI does the rest.

How long does it take to create a video?

Most videos are ready in under 30 seconds! Our AI processes your request quickly, though more complex videos with advanced effects might take up to a few minutes. You'll receive an email notification when your video is complete.

Can I edit my videos after creation?

Absolutely! All plans include our built-in video editor. You can trim clips, add text overlays, adjust colors, add music, and apply various effects. Pro and Enterprise users get access to advanced editing tools and team collaboration features.

What types of videos can Sora Shorts create?

Sora Shorts can create virtually any type of video, including:

• Social media content (TikTok, Instagram, YouTube)
• Product demonstrations and commercials
• Educational and training videos
• Corporate presentations and explainer videos
• Personal vlogs and storytelling content
• Animated content and visual effects

Can I use my own images or footage?

Yes! Pro and Enterprise users can upload their own images, footage, and assets to incorporate into their videos. You can blend AI-generated content with your existing media for truly unique results. The free plan uses our AI-generated assets only.

What languages does Sora Shorts support?

Sora Shorts works with any language! You can describe your videos in English, Spanish, French, German, Chinese, Japanese, and many more. Our AI understands context and can generate videos based on descriptions in any supported language.

Can I add music or voiceovers to my videos?

Definitely! All plans include access to our royalty-free music library. Pro users can upload their own audio files, and Enterprise users get text-to-speech voiceover capabilities with multiple voice options and languages.

How much does Sora Shorts cost?

We offer flexible pricing for everyone:

• Free: 5 videos/month, 720p, basic features
• Pro: $29/month, 100 videos/month, 4K, advanced features
• Enterprise: Custom pricing, unlimited usage, API access

Check out our pricing page for detailed comparisons and current offers.

Can I change plans anytime?

Yes! You can upgrade or downgrade your plan at any time. Upgrades take effect immediately, and we'll prorate any charges. Downgrades take effect at the start of your next billing cycle. You can manage your subscription in your account settings.

Do you offer refunds?

We offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with Sora Shorts within the first 30 days, we'll refund your payment in full. Contact our support team to request a refund.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers for Enterprise customers. All payments are processed securely through industry-standard encryption.

What devices and browsers are supported?

Sora Shorts works on:

Is my data secure?

Absolutely. We use enterprise-grade security measures including end-to-end encryption, secure cloud storage, and regular security audits. Your videos and personal information are protected with the same security standards used by major tech companies. Read our Privacy Policy for details.

Can I download my videos?

Yes! All users can download their created videos in multiple formats (MP4, WebM) and resolutions. Free users get watermarked downloads, while Pro and Enterprise users get clean, high-resolution downloads without watermarks.

Do you have an API?

Yes! Our REST API is available for Enterprise customers and approved partners. The API allows you to integrate Sora Shorts directly into your applications and workflows. Contact our sales team for API access and documentation.